Welcome to the My Coffee Counts Ecosystem, where modern businesses thrive while making a positive impact on their communities. Our all-in-one Point of Sale (POS) solution is designed to streamline operations, enhance customer experience, and drive revenue, all while saving money and raising funds for charitable causes.
By integrating Point of Sale, Order Management, PreOrder, and Loyalty features into a single platform, businesses benefit from seamless operations, reduced costs, and a simplified workflow.
Point of Sale (POS)
Our Point of Sale (POS) system offers more. With built-in Order Management, PreOrder, and Loyalty features, businesses can efficiently manage orders, offer preorder options, and reward customer loyalty. Paired with the My Coffee Counts <> Tyro Payments Partner terminals, businesses enjoy low-cost transaction fees of just 1.55% Inc GST*, with a portion of all transaction fees donated to charity. Say goodbye to subscription fees and hello to savings and charitable contributions.
Say goodbye to hefty service fees and hello to our PreOrder feature. Enjoy all the benefits of PreOrder without losing a huge % of your revenue to service fees. With our system, customer Loyalty aggregates across both in-store and PreOrder transactions, creating a seamless experience for your patrons. Plus, our PreOrder feature can even be used for Order@Table, enhancing convenience and efficiency for both businesses and customers.
Order Management (OMS)
Call it Bump screens, SDK, or OMS – whatever you prefer, our system comes with Order Management built-in, at no additional cost. Easily manage orders from anywhere – whether it’s the kitchen pass, bar, or over the coffee machine. With in-store and PreOrder orders all in the same place, in the sequence of ordering time, businesses can efficiently fulfill orders and keep customers satisfied.
Turn customer loyalty into charitable donations and savings for your business with our Loyalty feature. Customers can choose to redeem their free item or have its value donated to charity. When a customer reaches the shop-nominated loyalty threshold, they are given the option to TAKE their free coffee or elect the café to DONATE the value to charity. This innovative approach makes the donation process cashflow neutral or positive for businesses, while also encouraging charitable giving.
Join the My Coffee Counts Ecosystem today and discover the power of combining business success with social impact. Together, we can make a difference in our communities while driving success for your business.
*My Coffee Counts software is free of SaaS fees when paired with our Tyro Payment Partner Terminal with a low rate of 1.55% Inc GST, which can be surcharged or not, and a portion of every transaction goes to charity.
Does not cover: Terminal rental fees; any optional accessories that you purchase from Tyro; if you accept American Express / International Cards through your Tyro EFTPOS facility. Rates for these card types are set out as below;
Detailed Card Rates here.
Tyro Payments Limited ACN 103 575 042 AFSL 471951 is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. You can contact Tyro on 02 8907 1700 or tyro.com and access Tyro’s dispute resolution process at tyro.com/contact/feedback.
Ready to Get Started?
(Compatible with tablets only)
Click ‘Download’ and follow the straightforward sign-up process. It should take about 5 minutes for the loyalty-only setup. If you’d like to use PreOrder, you can either set up your own menus or let us do it for you.
Turn On Your Store
Once you’ve completed the sign-up process, it’s time to turn your store on and start enjoying the benefits.
Change Management Strategy
- Now, here’s a smart change management strategy that won’t disrupt your workflow during service. When a customer is making an order and getting ready to pay, take that opportunity to let them know about the exciting transition to the My Coffee Counts app.
- You’ll find a handy sticker on the top of your coffee cup lids that prompts customers to download the app.
The next day, you can smoothly transition your existing customers to the My Coffee Counts app. Here’s how:
- Add 5 cups to their loyalty status on the scanning tablet.
- Scan their unique QR code.
- Voilà! They’re now a part of MyCC.