Order Management (OMS)

Efficient order management is essential for any business in the hospitality industry. With My Coffee Counts’ Order Management System (OMS), businesses can simplify their order workflow, ensuring that all orders are processed seamlessly and efficiently.

By centralizing all orders in one place and providing comprehensive management tools, MyCC OMS empowers businesses to optimize their operations and enhance customer satisfaction.

Orders All in One Place

Our Point of Sale (POS) system offers more.

With built-in Order Management, PreOrder, and Loyalty features, businesses can efficiently manage orders, offer preorder options, and reward customer loyalty.

Paired with the My Coffee Counts <> Tyro Payments Partner terminals, businesses enjoy low-cost transaction fees of just 1.55% Inc GST*, with a portion of all transaction fees donated to charity.

Say goodbye to subscription fees and hello to savings and charitable contributions.

Print or OMS Screens or Both

MyCC OMS offers flexibility in managing your business processes. Whether you prefer OMS screens at the coffee station and printed dockets in the kitchen or vice versa, you’re in control.

Best of all, there are no additional software costs involved. Simply add a new asset in your MyCC admin portal and configure it, from OMS and Loyalty to POS and Printers.

With MyCC OMS, you can streamline your order workflow according to your preferences, maximising efficiency and productivity.

Order Management (Pending)

Pending Orders

Easily identify POS & PreOrders that are awaiting payment.

This feature is particularly useful during busy periods, allowing businesses to forecast demand and manage resources effectively.

Completed Orders

Keep track of completed orders and take action as needed.

You can push completed orders back to the current queue, issue refunds, view order details, reprint receipts or dockets, and more.

Order Management (Completed)
Order Management (Cancelled)

Cancelled Orders

Gain visibility into cancelled orders to understand what went wrong.

Analysing cancelled orders can provide valuable insights for staff debriefs and reconciliation of wastage.


All preorders sync with a customer’s loyalty card for your shop, meaning all their loyalty is aggregated automatically.

They can choose to take their loyalty rewards or donate them to charity, all with a simple tap.

This streamlined process saves you money and raises funds for charity simultaneously.

Join the My Coffee Counts Ecosystem today and discover the power of combining business success with social impact. Together, we can make a difference in our communities while driving success for your business.

Ready to save money and do some good in the world?

Download the app now.

My Coffee Counts <> Tryo Payments Terminal Partnership

1My Coffee Counts software is free of SaaS fees when paired with our Tyro Payment Partner Terminal with a low rate of 1.55% Inc GST, which can be surcharged or not, and a portion of every transaction goes to charity.
Does not cover: terminal rental fees; any optional accessories that you purchase from Tyro; if you accept American Express / International Cards through your Tyro EFTPOS facility. Rates for these card types are set out below.

Detailed Card Rates here.

Tyro Payments Limited ACN 103 575 042 AFSL 471951 is the issuer of its own financial products. As Tyro does not take into account your personal circumstances, please consider if these products are suitable for you. You can contact Tyro on 02 8907 1700 or tyro.com and access Tyro’s dispute resolution process at tyro.com/contact/feedback.

My Coffee Counts <> My Order Payments <> Pin Payments

3My Coffee Counts PreOrder functionality is powered by Pin Payments via My Order Payments (a My Coffee Counts corporation) with a low rate of 2.5% + 30 Cents Inc GST, which can be surcharged or not, and a portion of every transaction goes to charity.